POST INSTALLATION SUPPORT,
SERVICING & MAINTENANCE
We are a customer-centric business that values our long-standing relationships with our loyal customers.
Our superior after-sales service & comprehensive office support brings with it peace of mind and assistance with:
Preventative Maintenance and Servicing
Training and Technical Support
Parts and Consumables
- We offer monthly, quarterly, or annual maintenance contracts for new or existing systems.
- We offer a technical evaluation, reporting, and repair to existing HVAC systems.
Through years of experience, and our in-depth knowledge of technical specifications, council, and industry regulation we add value to any project. Where required, we assist clients with completing forms and we offer support through the approval processes.
Product Warranty offers from our manufacturers will vary from brand to brand and will be taken into consideration.
There is normally a period of initial set-up and familiarising key personnel with the equipment and the systems and we are always available for any troubleshooting.
Every piece of equipment and all operating systems may need some attention at some point in time but please follow all protocols and maintenance tips in order to limit any downtime or unnecessary additional maintenance expenses.
PREVENTATIVE MAINTENANCE AND SERVICING
An essential task to keep your system in service at all times and most certainly worth the effort. You will save time and money in the long run. Our team is always available to offer support, and advise on best practices.
TRAINING AND TECHNICAL SUPPORT
We have the product knowledge and performance expertise to ensure all equipment and systems are fully operational on installation. We also ensure that there are key personnel trained on the efficient operation of the system for optimal usage.
PARTS AND CONSUMABLES
Parts and consumables are readily available from our warehousing facility in Midrand and if we don’t immediately have what you require we will source the part or consumable for you as quickly as possible. Trust us for efficient support and excellent after-sales servicing.
We are a customer-centric business that values our long-standing relationships with our loyal customers. Our superior after-sales service brings with it peace of mind.